Terms

Last updated: November 3, 2026
These Terms of Use (“Terms”) govern your access to and use of www.matoria.ca (the “Website”), operated by Matoria Ltd. (“Matoria”, “we”, “us” or “our”). By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. Purpose of the Website

The Website provides general information about Matoria and the materials and services we supply. It is intended for business and professional users. Nothing on the Website is an offer to sell, and no contract for the purchase or sale of products or services is formed merely by your use of the Website.

2. Quotations and orders

Quotations, orders, sales and deliveries are subject to the applicable quotation, order confirmation, written agreement and terms and conditions of sale agreed between Matoria and the customer. These Terms govern use of the Website and do not replace or amend those transaction-specific documents. If there is a conflict concerning a transaction, the applicable transaction-specific documents prevail.
Prices, availability and estimated lead times are subject to confirmation by Matoria in writing and to the applicable transaction-specific terms.

3. Product information


We make reasonable efforts to keep information on the Website accurate and current. However, product descriptions, specifications, certifications, images and other technical information are provided for general reference and may change without notice. Unless expressly incorporated into a written agreement with Matoria, Website content does not constitute an agreed product specification, warranty or guarantee. Before ordering, please confirm the applicable specifications, certification requirements and suitability for your intended application.

4. Intellectual property

The Website and its content, including text, graphics, logos, images and layout, are owned by Matoria or its licensors and are protected by applicable intellectual property laws.
You may access, download and print reasonable portions of the Website for your organization’s internal evaluation and business use, provided you retain all copyright and other proprietary notices. Except as permitted by these Terms or applicable law, you may not reproduce, modify, distribute, republish or commercially exploit Website content without our prior written permission.
Names, trademarks and logos of manufacturers, suppliers and other third parties shown on the Website belong to their respective owners. Their appearance does not grant you any right to use them.

5. Acceptable use


You agree not to:

  • Use the Website for any unlawful, fraudulent or harmful purpose;
  • Attempt to gain unauthorized access to the Website, its servers or related systems;
  • Introduce viruses, malware or other harmful code;
  • Use automated tools to scrape, copy or collect content or data from the Website without our permission, except as permitted by applicable law;
  • Send unsolicited messages or spam through the Website’s contact channels;
  • Interfere with the proper operation or security of the Website.

6. Information you submit

You are responsible for the accuracy of information you submit and for ensuring that you are authorized to provide it to us. Please contact us before sending confidential technical drawings, proprietary specifications or other commercially sensitive information so that we can agree on appropriate confidentiality arrangements and a suitable transmission method. Personal information is handled in accordance with our Privacy Policy, available at www.matoria.ca/privacy-policy/.

7. Export controls and compliance

Certain materials and transactions may be subject to applicable export controls, sanctions and trade restrictions. Product Certain materials and transactions may be subject to applicable export controls, sanctions and trade restrictions. Product availability and fulfilment are subject to applicable legal requirements. Any transaction-specific compliance obligations and rights to refuse, suspend or cancel an order are governed by the applicable sales documents and law.

8. Third-party links

The Website may contain links to websites operated by third parties, including manufacturers and partners. These links are provided for convenience only. We do not control and are not responsible for the content, products, services or privacy practices of those websites.

9. Disclaimer

To the maximum extent permitted by law, the Website and all content on it are provided “as is” and “as available”, without warranties or conditions of any kind, express or implied, including warranties or conditions of merchantability, fitness for a particular purpose, accuracy or non-infringement. We do not guarantee that the Website will be uninterrupted, secure or error-free.
This disclaimer concerns the Website and its content. It does not replace or amend any express obligations in a separate agreement governing a product or service supplied by Matoria.

10. Limitation of liability

To the maximum extent permitted by law, Matoria, its directors, officers, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or business, arising out of or in connection with your use of, or inability to use, the Website or its content, even if advised of the possibility of such damages.
This section concerns use of the Website and its content and does not replace or amend liability provisions in any separate agreement governing a transaction with Matoria. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

11. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold harmless Matoria and its directors, officers, employees and agents from third-party claims and resulting losses, damages and reasonable legal expenses to the extent caused by your unlawful use of the Website, your infringement of a third party’s rights through your use of the Website, or your breach of these Terms. This obligation does not apply to the extent a claim results from the negligence or wilful misconduct of a party seeking indemnification.
Matoria will notify you promptly of a claim for which it seeks indemnification and provide reasonable cooperation, at your expense. You may assume the defence using counsel reasonably acceptable to Matoria. You may not settle a claim in a manner that admits fault by, imposes an obligation on, or fails to fully release an indemnified party without that party’s prior written consent, which will not be unreasonably withheld.

12. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario. Subject to any mandatory requirements of applicable law, you agree that the courts located in Toronto, Ontario have exclusive jurisdiction over disputes arising from these Terms or your use of the Website.

13. Changes to these Terms

We may update these Terms from time to time. We will post the revised Terms on this page, update the “Last updated” date and provide additional notice of material changes where appropriate or required by law. Changes apply prospectively from the date stated in the revised Terms or accompanying notice. Where applicable law requires a particular form of notice or acceptance, we will follow those requirements. Otherwise, your continued use of the Website after the revised Terms take effect constitutes acceptance of those Terms.

14. General

force and effect. Our failure to enforce any provision is not a waiver of our right to do so later.
These Terms constitute the entire agreement between you and Matoria concerning your use of the Website and do not replace any separate written agreement governing a quotation, purchase or other transaction. Our handling of personal information is described in our Privacy Policy.

15. Contact us

Questions about these Terms can be sent to:
Matoria Ltd.
70 Erskine Ave., Toronto, Ontario M4P 1Y2, Canada
Email: info@matoria.ca
Phone: +1 437 326 1921